Power your hotel

Group 4 young students working together talking smiling showing boards papers pictures holding digital tablet and notebooks

Group 4 young students working together talking smiling showing boards papers pictures holding digital tablet and notebooks



What sets your it solutions apart?

To be competitive in today’s hospitality market, you need the latest generation in information technologies. We’ve got them.

The IT support has a thorough and crossfunctional knowledge of the hotel industry: equipment, software, multi-products and interfaces.

We guarantee end to end IT asset management and support . Our comprehensive, fully secure Accortel connection puts all of our IT services at your fingertips.

Our AccorHotels Messaging System lets you create hotel email addresses. Our AccorHotels Intranet Portal lets you log on to AccorLive and our enterprise social network.

You also have access to our many applications designed to help you sell and manage your hotel: TARS global reservation platform. Our RMS (Revenue Management System). And our iPMS (Integrated Property Management System).

We make managing your hotel smarter and easier than ever before.

•   Our IT experts reference and develop the best IT hardware & software solutions
•   We guarantee the security and upgradability of your infrastructure : anti-virus, constant security application patches etc.
•   Our hotline is available 24/7 to provide online assistance and troubleshooting
•   We give you access to negotiated rates (PMS) and Group experts (security, PCI DSS, technology watch…)
•   Your infrastructure is compliant with the AccorHotels distribution and operating eco system


  • 2,5 hours saved every day thanks to efficiency improvement

  • +2 to 3 of RevPar increase thanks to iPMS solutions

  • 24/7 online IT assistance & troubleshooting


What is iPMS and how does it power my hotel?

Our iPMS is an Integrated Property Management System. It opens all of AccorHotels’ systems to you. From partner services like distribution, loyalty, and revenue management. To guest services like Welcome, E-Check-in/Fast Check-out and electronic billing. And countless more.

You will need either an OPERA* or FOLS iPMS, depending upon your brand. Plus AccorHotels-approved software and IT equipment. And a connection to Accortel.

Once you are set up, you will be able to interface with more than hotel 100 distribution channels. Internet sites. Online travel agencies. Global hotel industry distribution.

It turns your hotel into a model of efficiency.

*Opera is a third-party product sold and installed by Oracle and recommended by AccorHotels

•   Our iPMS improves both your RevPar and your guest relationships
•   You are assured of reliable data and fully secure information processing
•   Your teams will spend less time on administrative tasks
•   Our solutions ensure cost savings thanks to negotiated prices
•   We offer you support and assistance for your iPMS


  • 62% of total hotel revenue generated by TARS

  • 100 different distribution channel connections

  • 82 million room nights generated


What is TARS and what can it do for me?

TARS is the AccorHotels global reservation system: a unique multi-channel platform that gives you access to every facet of the entire hotel industry. It offers you guest booking. Secure online payments. And so much more.

It increases your occupancy and average room rates, reinforces your direct sales, and manages your indirect sales. It makes you more efficient than ever before.

TARS offers you 8 services to simplify your life and increase your profits:

- RESAWEB: Manages your hotel bookings

- DATAWEB: Manages your hotel’s data: description, rates, sales conditions, and more

- APOL: “AccorHotels Payment On Line” for secure online payments of all reservations

- FASTCOM: Manages remuneration of intermediaries (e.g. travel agencies)

- ANAIS ASA: “AccorHotels New Application for Integrated Sales”, for managing B2B contracts

- LE CLUB ACCORHOTELS: A simple way to manage our loyalty program

- REPORT HOTEL: Provides instant access to all statistics reports

- TRACKING: A tool for analyzing the commercial segmentation of AccorHotels guests

•   A multi-language, multi-channel, multi-currency platform for every hotel need
•   Real-time updates of room rates and availability
•   Efficient management of distribution channels
•   Controlled and coherent rates policies
•   24/7 access to our hotline for all your questions
•   Off-site training to help you make the most of TARS