Commit to society

Group 4 young students working together talking smiling showing boards papers pictures holding digital tablet and notebooks

Group 4 young students working together talking smiling showing boards papers pictures holding digital tablet and notebooks

La-Veranda-Resort-Phu-Quoc- MGallery-by-Sofitel-Vietnam
La-Veranda-Resort-Phu-Quoc- MGallery-by-Sofitel-Vietnam

  • n°1 in Europe to earn Tripadvisor's green leaders label

  • 91% of AccorHotels meet planet 21 standards

  • Nearly 90% hotels committed to child protection

IMPROVE YOUR HOTEL PERFORMANCE WITH SUSTAINABLE INITIATIVES


How can Planet 21 make my hotel more successful?

Today’s guests are concerned about social responsibility and the environment, especially on topics like waste, food, local experience... 87% of companies make it a criterion when selecting a hotel.

That’s one of the reasons why AccorHotels has adopted the Planet 21 program. It defines our sustainable development policies. Including local sourcing. Water, energy and waste management. Fight food waste and offer healthy food. Diversity. And sustainable constructions.

Planet 21 in Action is your roadmap to manage your hotel’s sustainable development performance in order to ensure continuous progress. Your hotel’s reputation will benefit from Plant for the Planet, our reforestation program. And your employees and guests will applaud your commitment to WATCH, our “We Act Together for Children” program to fight against the sexual exploitation of minors. 

Share our commitments and ensure sustainable success.

•      You can provide sustainable offers to the growing part of clients that expect it
•      You ensure your sales revenue with sustainable Requests for Proposals (RFPs) criteria
•      You can reduce significantly energy, water and food waste costs
•      Your property value will rise thanks to better environmental performance
•      Your guests’ satisfaction and loyalty will increase thanks to your hotel’s commitment
•      You attract and retain employees while given them the ability to participate to meaningful actions
Novotel-Phuket-Vintage-Park-Resort-Thaland
Novotel-Phuket-Vintage-Park-Resort-Thaland

  • 240,000+ employees promote our code of conduct worldwide

  • 100% of AccorHotels participate in the ethical charter

  • 120 million guests benefit annually from our commitments

HOW DOES YOUR ETHICS AND CSR CHARTER ENHANCE MY HOTEL?


How does your Ethics and CSR Charter enhance my hotel?

We have been building a reputation as an outstanding corporate citizen for almost 50 years. We expect employees and partners alike to meet our demanding ethical standards.

By promoting this code of conduct, we demonstrate the six values that set us apart. Guest Passion. Innovation. Spirit of Conquest. Respect. Sustainable Performance. Trust.

We motivate and unite all of our teams around our shared philosophy. We’re committed to making them feel valued. And we do the same for our guests. Your guests.

By rolling out the ethic charter as well as a specific compliance program, we uphold fair and honest business practices. And reject all others.

IN THIS WAY, WE DRIVE OUR SUSTAINABLE GROWTH. AND ENSURE HARMONIOUS DEVELOPMENT FOR THE BENEFIT OF ALL OUR STAKEHOLDERS.

•    We are committed to making your guests feel welcome and valued
•    We pledge to ensure your guests’ safety, hygiene, privacy, and much more
•    We implement guest-pleasing environmentally-friendly practices
•    Our charter protects global shareholder, investor, and partner interests
•    Our reputation for ethical excellence enhances your hotel’s reputation
•    We provide greater legal safety and keep on gaining in performance through our compliance program