Our promise

We are far more than a worldwide leader. We are 250,000 men and women united by the same passion for welcoming people, and driven by the same promise: Feel Welcome. We make this promise resonate in our 4,200 addresses across 95 different countries.

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HP-AH-armanet-welcomer-fillette-pousette

“Feel Welcome”, our signature. But more than that, Feel Welcome is the very essence of the hospitality that drives us every day. It is a promise we make to all our stakeholders. Even stronger than words, here it is in pictures:

Feel Welcome, it's the most universal, simplest and warmest promise in our profession. It lends richness and nobility to what is most important in our view: hospitality, opening up to the world and curiosity about others.

Feel Welcome also illustrates what we offer our guests every day. Always with this same motivation: for them to feel awaited, unique, special, and lastly, for them to be filled with delight.

Feel Welcome is also a state of mind and a commitment to all our people, the promise of a considerate Group, open to all, from every background, a group that nurtures talents and passions.

Feel Welcome is of course a guarantee of success for all our partners and future partners.

Feel Welcome also perfectly symbolizes our commitment as a civic-minded company that shows solidarity, taking care of the planet and of millions of people every day.

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Feel Welcome

Our new promise

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